Athos Commerce Integration Update Vol. 1

The Journey to Athos Commerce

In January 2025, Klevu and Searchspring joined forces to create Athos Commerce, a new leader in AI-powered search, personalization, merchandising, and omnichannel product discovery. 

Athos Commerce will elevate ecommerce by offering a comprehensive, unified platform that integrates the best of Klevu’s advanced AI search and seamless front-end integration with Searchspring’s robust search, merchandising, personalization, and analytics tools, and Intelligent Reach’s product feed management.

What This Means for Klevu Customers

We understand that changes bring questions, and we want to assure our partners and customers that we are committed to a low touch transition. Here’s what you can expect:

No Mandatory Upgrade
Klevu will continue to be supported for a minimum of two years, meaning customers can continue to use the platform as is, with existing levels of Support, Customer Success, and Implementation Support.

Continued Stability
All current Klevu features will remain available and fully functional, and any bug fixes will be addressed as high priority.

Smooth Upgrade Path
We are working hard to ensure that upgrading to Athos, when and if customers need it, will require minimal effort, with clear roadmaps and timelines so customers can upgrade at their convenience. While we are building this platform, we will keep development integration time and ease in mind.

The Upgrade Process

The Athos platform will combine the best features from Klevu and Searchspring, ensuring a modern, AI-driven solution with increased performance, deeper personalization, enhanced analytics, and omnichannel social commerce connectivity.

With technology advancing at a rapid pace, the new Athos platform will provide a better solution than both Searchspring or Klevu. We will try our utmost to minimize the effort needed for the upgrade from Klevu to Athos. We will provide our partners and customers with a roadmap and dates when upgrades are available so they can determine the optimal time for the upgrade.  

Here’s what the upgrade path looks like:

1. Klevu Continues as Normal 
   • Existing customers can keep using Klevu with no disruption.
   • Support, bug fixes, and maintenance will continue.
   • New features will be prioritized for Athos, but Klevu will remain fully functional.
   • If your contract with Klevu is up for renewal soon, please go ahead and renew. Once Athos launches you will be able to upgrade, if you choose to, without increasing your subscription. Contracts will go through renewal as usual.
     
2. Athos Beta Launch (Q2 2025)
   • Select customers will be invited to test the first version of the unified platform.
   • Agencies and partners will be provided with detailed technical documentation and support on upgrading.
   • The platform will include Searchspring’s advanced merchandising tools, Klevu’s AI search algorithms, Intelligent Reach’s product management and social commerce feeds, and new personalization options.
     
3. Athos Full Launch (Q3 2025)
   • From Q3, the new Athos platform will be available to all customers.
     
4. Two-Year Transition Window (2025-2027, and potentially beyond)
   • Customers can choose when (or if) they want to migrate to Athos.
   • Automated upgrade paths will be provided wherever possible.
   • Klevu customers will be encouraged to transition, but there will be no mandatory migration. Platform support timelines will be evaluated depending on the needs of Klevu customers.

What’s Exciting about Athos?

Customers choosing to upgrade will gain access to a more powerful, AI-driven ecommerce platform, featuring:

• Enhanced Personalization – Real-time recommendations and AI-driven merchandising
• More Advanced Analytics – Data-rich insights for improved decision-making
• Front-End Flexibility – Options including templates, SDKs, APIs, and Web Components
• Social Commerce Integration – Connect effortlessly with platforms like Amazon, Walmart, and TikTok
• Unified Admin Experience – A streamlined, intuitive dashboard with AI-powered insights

We are working on a comprehensive feature and benefit list of all of the integrated platforms, but in the meantime below is a high-level feature list of Athos:

Feature	Athos (Unified)
AI-Powered Search	Yes
Auto Suggestions on Quick Search	Yes
Advanced NLP & Linguistic Processing	Yes
Self-Learning Search	Yes
B2B Search with Customer Groups	Yes
Personalization	Yes
Product Recommendations	Yes
Visual Merchandising	Yes
Rule-Based Merchandising	Yes
Keyword-Level Product Pinning	Yes
Multi-Store Merchandising	Yes
Conversational Search	Yes
Analytics & Insights	Yes
Flexible Integration (SDK, API, JS)	Yes
Scheduled Campaigns	Yes
AI Facet Ordering	Yes
Feed Management	Yes
Marketplace & Social Commerce Feeds	Yes

Next Steps

We will continue to provide regular updates and will share updates on the roadmap as details become available, so our partners and customers can plan effectively. 

To keep up to date with the latest developments:

• Join our next Townhall on February 13, 2025.
• Stay tuned for technical sessions designed for agencies and developers.
• Look out for detailed upgrade guides and information about automated options.

Athos Commerce is about elevating your ecommerce experience, and we are committed to making this transition as smooth and beneficial as possible. If you have any questions, please reach out to your account manager or Klevu Support.