Klevu has been positioned in the inaugural 2024 Gartner® Magic Quadrant™ for Search and Product Discovery

Klevu has been positioned in the inaugural 2024 Gartner® Magic Quadrant™ for Search and Product Discovery

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AI Search for Ecommerce
Convert more by always delivering the right site search results

Become a confident mind reader at scale with Klevu AI ecommerce search engine and increase your search-led conversions by up to 52%.

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Klevu AI Ecommerce Search

Trusted by the world’s leading brands and retailers

Download the Quadrant

2024 Gartner® Magic Quadrant™
Klevu AI recognized as the best to execute search and product discovery in ecommerce niche

Download the Gartner® Magic Quadrant™ for Search and Product Discovery from our partner, Elastic Path, and learn why Klevu AI is the best in ability to execute all your ecommerce growth strategies.

AI-Powered Site Search
Explore how AI site search can help you achieve your goals

Uncover customer intent effortlessly. Easy to use, customize and integrate, user friendly. Klevu site search is not just AI-powered, it makes you AI-empowered. We have technology that works and people that care.

Explore how AI site search can help you achieve your goals

Multilingual Search Capabilities
Localize at scale with Klevu’s multilingual capabilities

Klevu uses advanced natural language processing and localized machine learning to determine what shoppers want in almost any language. Those language and cultural preferences are nuanced and impossible to get right with manual merchandising. Klevu AI automatically learns from local shoppers to display products most likely to convert specifically in each region.

Easy to use dashboard with robust functionality

Search Merchandising
Easy-to-use dashboard with robust functionality

Don’t be limited by your ecommerce search engine. A search engine that lacks key features like autocomplete, spell check, and filters can make it difficult for users to find what they’re looking for. Fine-tune search results within an easy-to-use dashboard. Or don’t have time? Just let Klevu AI do its thing.

Search Personalization
Privacy-first, personalized search using machine learning

Users expect a personalized experience that caters to their unique interests and preferences. A search engine that doesn’t take into account user behavior or past purchases can lead to irrelevant search results. Klevu personalizes search automatically using clickstream data.

Privacy first personalized search using machine learning

Case Study: Online Home Shop
Online Home Shop: Driving Home Results with Personalised Search

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Case Study: Topps Tiles
Topps Tiles: The Search for A Discovery Tool

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Case Study: Marquis Wine Cellars
Crafting a Superior Wine Discovery Experience for Marquis Wine Cellars

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Case Study: GTSE
Increasing revenue from search for B2B ecommerce business, GTSE

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Case Study: Eurokangas
How an omnichannel retailer doubled click through rates online in 2-weeks with Klevu Discovery Suite

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Ecommerce Technology
Become truly data-driven with Klevu AI technology

Don’t just collect data. Act on it in real-time and become truly data-driven. Featured in the Gartner Market Guide for Digital Commerce Search and Forrester Commerce Product Discovery Landscape.

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Machine Learning

Customize algorithms to suit your goals. Clicks, purchases, and product reviews influence the AI to optimize results, dynamically driving more revenue.

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Natural Language Processing

Your shoppers deserve the most advanced linguistic processing to help them find what they want on your website.

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Personalization

Using clickstream, segmentation, and collaborative filtering, you can use Klevu to personalize even new and anonymous web visitors.

Ecommerce Integrations
Easily connect Klevu AI with your ecommerce platform

Advanced AI technology isn’t just for giants like Amazon anymore. Ensure a smooth development process with Klevu documentation and 24/7 support. Effortlessly build your own integration using our SDKs and APIs or use our pre-built ecommerce connectors and JavaScript library.

Site Search Features
Measurably better search features for your ecommerce business growth

Elevate your search experiences with Klevu AI. Track the data and shape the user experience, and our AI automation will deliver measurable growth results.

Search & Product Discovery Software Buyer's Guide

Download Klevu’s Product Discover Buyer’s Guide to share with your team

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Predictive Autocomplete

As soon as shoppers start typing, results dynamically change to ensure the most relevant products show. Use an easy-to-use interface to customize your search overlay, or use API to build a fully-custom experience.

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Visual Merchandising

Fine-tune product results using easy-to-apply strategic rules, product pinning and exclusion, and simple drag-and-drop interfaces.

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Faceted Navigation

Dynamic filters on search overlay, search results pages, and category pages are easy to configure, help shoppers navigate results, and inform Klevu AI of shopper preferences as they browse.

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Analytics

Optimize major campaigns, uncover new tactics, reduce friction in the customer journey and avoid missed opportunities for revenue growth.

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Product Data Enrichment

Without any prior learning, automatically and manually add synonyms, normalize measurements and index that enriched data in real-time, and expand your product data by 2-3x without any manual work.

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Promotions

Display curated and personalized banner content in search, categories, and more. Schedule start and end dates to optimize campaign planning.

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Visual GUI Editor

Easily switch off or on for individual Klevu products, and edit how the solution looks and works using pre-built templates.

Architecture & Infrastructure
Scale your store with cloud-native and headless technology

Unlock limitless scalability and agility for your ecommerce store with our cutting-edge headless architecture and our secure, cloud-native infrastructure.

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Klevu is the most advanced AI product discovery technology in the MACH Alliance. We challenge how modern retailers, brands, and solution integrators think about headless architecture.

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Scalable, fast, and secure, Klevu offers a 99.99% uptime guarantee, real-time status reporting, global data centers for failovers and load balancing, and dedicated infrastructure options.

Support Services
Technology that works and people who care

You don’t have to do it alone. Ensure you have a support team by your side that is highly responsive, knowledgeable, and hard-working.

Ecommerce Audit

Ecommerce Search & Discovery Platform
Uncover growth opportunities for your ecommerce business

  • Grow revenue with better search & product discovery
    Increase revenue per web session by 37% with Klevu Search & Product Discovery Platform.
  • Continuously optimize and drive growth faster
    Deliver relevant search & product discovery results with Klevu’s powerful and personable search, merchandising, and recommendation engine built exclusively for ecommerce.
  • Understand customers on every level
    With Klevu’s deep integrations with your ecommerce platform, our AI can understand nuances based on customer behavior and intentions which you can analyze.

Client Testimonials
Here’s why retailers Heart Icon Klevu

“We’ve found that using Klevu AI increases AOV, on site customer experience, CLV, and ROAS.”

Tim Ryan
Tim Ryan Director of Digital at Seasalt Cornwall

“Now with Klevu, we have time and resources available to focus on scaling the business.”

Rachael Maine
Rachael Maine Digital Product Owner at Avon

“Klevu really works out of the box. We have been impressed by the flexibility of the APIs – straightforward, well documented, stable and working as advertised.”

Jakub Halva
Jakub Halva Head of Operations at Tom & Co

“Klevu has allowed us to bring a feature set to our client that allows their customers to shop more efficiently.”

Andrew Potkewitz
Andrew Potkewitz Group Director at Overdose

Frequently asked questions
Site Search FAQ

What is Klevu search?

Klevu search is a powerful search technology that simplifies the process of finding what customers are looking for. Klevu search leverages patented artificial intelligence (AI) technologies like deep machine learning (Deep ML) and natural language processing (NLP) to understand customer intent and provide accurate search results, even when customers make spelling mistakes or use synonyms.

Klevu search provides a range of features to help ecommerce websites improve their search functionality, including auto-complete suggestions, product recommendations, and intelligent merchandising. These features help ecommerce websites lift their conversion rates by making it easier for customers to find what they are looking for and discover new products that they might be interested in.

How does Klevu search work?

Klevu’s first step is to enrich and index all the important information from an ecommerce website. Once it has gathered the data, Klevu uses natural language processing (NLP) techniques to better understand what customers are looking for. By identifying the intent behind the search, Klevu’s ranking algorithm sorts the results based on relevance and popularity. To ensure that customers only see what’s important, Klevu’s search engine filters out irrelevant information and focuses only on what’s associated with the search term. This saves shoppers time when browsing for what they need.

Moreover, Klevu also personalizes search results using machine learning algorithms that analyze the user’s browsing history and purchase behavior. Klevu provides online retailers with valuable insights into search queries, user behavior, and conversion rates, allowing them to optimize their ecommerce search experience and increase sales.

What are the benefits of using Klevu search?

Klevu search is a smart solution that enables ecommerce businesses to leverage cutting-edge AI technology trends in a cost-effective manner, leading to more successful ecommerce operations.

Klevu improves the overall customer experience by providing lightning-fast search results. This advanced auto-correct feature accounts for typos and misspellings, natural language processing to understand product contexts, and search analytics solutions to overview AI-powered search result decisions and better understand how your users search.

With Klevu search, merchants can benefit from AI-driven workflows that learn over time and reduce unnecessary clicks, while high scalability ensures that businesses can scale up without facing any downtime.

How do I install Klevu search on my website?

Installing Klevu search on your website is a simple process. The first step is to sign up for a Klevu account. Once you have signed up, Klevu provides you with a unique API key that you will need to integrate into your website’s code. This may require a developer, but it’s relatively simple.

There are several integration methods available, including plugins for popular ecommerce platforms like Magento and Shopify. If you are using a custom-built or other ecommerce solution, you can use Klevu’s REST API or SDKs to integrate the search functionality. The integration process typically involves adding a few lines of code to your website’s HTML. Once the integration is complete, Klevu will need to index your website’s products and content, making them searchable for your users.

Klevu’s support team is also available to assist with the installation process and answer any questions you may have.

How do I customize Klevu search on my website?

After installing Klevu on your website, you can customize the search experience to match your branding and style. Klevu provides a user-friendly dashboard that allows you to configure the search settings, including the search box design, filters, and sorting options. You can also track search analytics and use the insights to optimize the search experience further.

Klevu’s support team is available to provide guidance on configuring the search settings to ensure that you get the most out of the search functionality.

Let’s grow together

Take the next step, tell us your goals, and let us exceed them together.